Dazard Online Casino Terms and Conditions

Welcome to Dazard Online Casino. By accessing or using our website at dazard.com, creating an account, or participating in any of our games and promotions, you agree to be bound by these Terms and Conditions. We ask that you read this document carefully before using our services. If you do not accept these terms in full, you must not use our platform. These Terms and Conditions govern the relationship between you and Novatrix SRL, the operator of Dazard Online Casino.

1. About Us and Regulatory Information

At Dazard Online Casino, we are operated by Novatrix SRL, a company registered in Costa Rica (company registration number 3-102-893958), located at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica 30703. We hold an E-gaming Licence No. 0000002 issued by the Tobique Gaming Commission, which authorises us to provide online gaming services to eligible players in permitted jurisdictions. For alternative dispute resolution, we operate through EGIS (egis.io) under the oversight of the Tobique Gaming Commission.

2. Eligibility and Account Registration

Our services are available only to individuals who meet the following requirements. By registering a Dazard casino login account, you confirm that:

• You are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
• You are not a resident of any restricted or prohibited country listed in these terms
• You are accessing our platform for personal, non-commercial use only
• You have not previously had an account suspended or terminated by us
• All information provided during registration is accurate, complete, and up to date
• You are not acting on behalf of another person when using our services

We reserve the right to verify your identity at any time. Failure to provide satisfactory documentation may result in account suspension or the withholding of withdrawals until verification is complete.

2.1 Restricted Jurisdictions

We do not permit real-money play from players residing in the following countries: Afghanistan, Bahrain, Belarus, Belgium, Brazil, Bulgaria, Canada (Ontario and New Brunswick), China, Cuba, Cyprus, Estonia, Georgia, Gibraltar, Greece, Iran, Iraq, Israel, Japan, Latvia, Lithuania, Malta, Myanmar, Netherlands, North Korea, Poland, Romania, Russia, Somalia, South Sudan, Syria, Ukraine, United Kingdom, USA, Venezuela, Yemen, and others as updated from time to time. Additionally, bonus offers are not available to players from certain jurisdictions including Sweden, France, Spain, and others as specified in our bonus terms.

3. Deposits and Withdrawals

Here at Dazard Casino, we offer a wide range of deposit and withdrawal methods to suit our players. All deposits are processed instantly and free of charge. Our minimum deposit is €20, though certain methods carry different minimums — for example, SIRU Mobile requires €5 and Flexepin €10.

3.1 Deposit Methods

We accept the following payment options: Visa, Mastercard, Maestro, Interac e-Transfer, iDebit, Neosurf, Flexepin, Paysafecard, Payz, MiFinity, MuchBetter, Skrill, Neteller, Venus Point, Pix, NET Banking, and cryptocurrency including BTC, BCH, ETH, LTC, DOGE, and USDT via CoinsPaid. Maximum deposit per transaction is €5,000.

3.2 Withdrawal Conditions

At Dazard, we process withdrawals subject to the following limits and conditions:

• Minimum withdrawal: €20 or equivalent in your selected currency
• Daily withdrawal limit: €2,000
• Weekly withdrawal limit: €5,000
• Monthly withdrawal limit: €20,000
• Progressive jackpot wins are paid in full and are excluded from standard limits
• A minimum of 3x your deposit must be wagered before a Dazard withdrawal can be requested
• All withdrawals are subject to KYC verification and processed within 24 hours of approval

We aim to process all approved withdrawals within 24 hours. Cryptocurrency withdrawals are typically instant, while bank transfers may take up to 3 business days. If we are unable to reach you by phone or email within 2 weeks of a withdrawal request, your account may be locked and the withdrawal cancelled.

4. Bonuses and Promotions

Our DazardOnline Casino welcome package offers a generous 375% bonus plus 325 Free Spins up to €5,250 across your first four deposits. We also offer ongoing promotions including Friday reload bonuses, Wednesday Loot Boxes, the Dazard Lottery, and VIP-exclusive weekly reloads. All bonuses are subject to the following general conditions:

• Standard wagering requirement: 40x (deposit + bonus)
• Maximum bet while a bonus is active: €5 per spin or hand
• Bonus validity period: 14 days from the date of activation
• Maximum bonus winnings: €10,000
• No-deposit or free spin winnings are capped at €50
• Dazard casino bonus codes must be entered at the time of deposit to activate the relevant offer

We reserve the right to modify, suspend, or withdraw any promotion at any time. Bonus abuse, collusion, or any attempt to exploit our promotional offers will result in the cancellation of bonuses and may lead to account closure. Players from restricted countries are not eligible for our promotional offers, and no Dazard gratis bonus or Dazard casino no deposit bonus will be granted to ineligible accounts.

5. VIP Loyalty Program

At Dazard Online Casino, we reward loyal players through our 7-tier VIP program: Lizard, Bear, Bull, Fox, Wolf, Whale, and Cheetah. Players earn 1 CompPoint for every €20 wagered on slots or crypto games. CompPoints may be exchanged for real cash, subject to a 3x wagering requirement. Higher tiers unlock benefits including personal VIP managers, priority withdrawals, individual cashback, and exclusive bonuses up to €2,500. We reserve the right to adjust tier thresholds, benefits, and CompPoint values at our discretion.

6. Responsible Gaming

We are committed to promoting responsible gambling across our Dazard casino platform. We offer a range of tools to help you stay in control, including deposit limits, loss limits, session time reminders, self-exclusion, and cooling-off periods. If you believe your gambling is becoming a problem, we encourage you to contact our support team or reach out to independent organisations such as GamCare or BeGambleAware. Our responsible gaming tools are accessible directly from your account settings.

7. Fair Play and Prohibited Activities

Our Dazard Casino platform uses certified Random Number Generator (RNG) technology to ensure fair outcomes across all games. We strictly prohibit the following activities:

• Creating more than one account per person, household, or IP address
• Using automated software, bots, or scripts to interact with our games
• Engaging in any form of bonus abuse, arbitrage, or collusion
• Misrepresenting your identity or providing false documentation
• Attempting to exploit technical errors or software vulnerabilities

Violation of any of these rules may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where required by law.

8. Privacy and Data Protection

We collect and process your personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By using our services, you consent to the collection and use of your data as described therein. We implement industry-standard security measures to protect your information and do not sell your data to third parties without your consent.

9. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. We will notify registered users of material changes via email or an on-site notification. Continued use of our Dazard Online Casino services following the publication of updated terms constitutes your acceptance of those changes. We recommend reviewing this page periodically to stay informed of any updates.

10. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Costa Rica. Any dispute arising from your use of our services that cannot be resolved through our internal complaints process may be referred to EGIS (egis.io), our designated Alternative Dispute Resolution provider operating under the Tobique Gaming Commission. We are committed to resolving all disputes fairly and transparently.

11. Contact Us

If you have any questions regarding these Terms and Conditions or your account at Dazard Online Casino, our support team is available 24/7 via live chat on our website or by email at support@dazard.com. We are here to assist you in English, German, French, Irish, Danish, Norwegian, Spanish, Italian, and Finnish.